COMMENTS MADE

• On Fresh Basil:

  Posted on 3rd of August 2006

  Whilst visiting friends, I offered as a form of thank you for their hospitality, to prepare a meal for the entire family on my final night. But rather foolishly, I forgot that some form of cooking skill would be needed in order to survive the evening. I then realised I possessed neither the skill nor the patience required to learn, never mind learn alone. However, my knights in shining armour came to the rescue and saved the day (and my friends' kitchen!). The knowledge the refreshingly approachable staff of Fresh Basil possess and demonstrate is really rather impressive, and every last one of the questions I had (admittedly I realise now that the answers to a few were ridiculously obvious!) were answered in a clear and informative way, and most importantly, with a smile. The service really is second to none at Fresh Basil. The staff are always polite, friendly and make shopping for food an enjoyable experience, rather than the chore it seems to become in large supermarkets. I was really quite surprised to go in for the first time and to leave not only with armfuls of top quality produce, but with a real sense of contentment, something which I had lost long ago in London. It is clear that the opinion and the satisfaction of the customers it is something that truly matters to the staff of Fresh Basil. Not only this, but it is also obvious that the staff love their jobs, and are truly passionate about their products and dedicated to providing amazing produce and remarkable service to all who visit, and take it from me, there are a lot of visitors. But regardless of quesue length, each and every customer is treated in the same spectacular way. The warm atmosphere and charming service were a shock to a London girl who was so used to being met with rudeness and a visible lack of job satisfaction, but it was a change that was very welcome indeed. I would recommend this deli to anybody, regardless of their location, as I would more than willingly make the trip back up to Belper in order to shop here again.