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Still waiting for that response from the channel team...

Oh dear I'm so confused! So the majority of you want new episodes of The Bill back after they mysteriously vanished?

And then a load more of you like the older seasons and want them to show more of those?

Either way make your mind up, I think we're all agreed on one thing, is that UKGold have got to start paying closer attention to their viewers instead of completely ignoring our opinions?

Ah, I thought I was the only one - thught I was going crazy, or that my dad had deleted episodes from SkyPlus

You see I don't have the energy to get up at those hours each morning to watch Neighbours, so I used my wondrous SkyPlus to put neighbours on series record, this ensures that every episode in the series on UKgold will be recorded so i can watch after work. Anyway, I have noticed that ocassionally I appear to have missed a very important episode, like a couple of weeks ago, Karl tells Izzy that Gus is psycho, and that episode ends on a cliffhanger. The next episode I see, and Gus has disappeared, they're changing the locks, and everyone knows he's a psycho - I've clearly missed something here!

don't muck things up ukgold - 1 episode can make all the difference! God and i happent o know about a certain season finale which I missed the last time round which I REALLY don't wanna get lost in all the mucked up timetabling!

so hey who watched today's episode? Flipping heck eh? I love Sindi so much, and never appreciated her enough first time around, OMG my heart stopped when Toadie didn't remember her and though she was Dee - I can't remember what happens next but I dread to think how it's all gonna pan out!

Right back to this - yea what's the logic in putting Eastenders in the middle? i didn't think it would effect me, but today I discovered that I am missing 1 of Friday's episodes, because SkyPlus recorded the same 1 twice - aah!! This wouldn't happen with any other channel!

I understand that - however for the last month at least, I think I HAVE been every post, it must be quite impossible for every single cry out (and it's not like I haven't been trying extremely hard to grab your attention) to not be seen. Surely you noticed that was outcry?

Yea, thanks for getting back to us that means an awful lot, so can you just let us know when we will get a response from the channel team?

Awesome, thanks!

Agreed - I never liked the Simon/Lara saga in the first place, only thing I did like was in Emotional Rescue (2) when she cries on Luke's shoulder - THAT's how well I know that series!

I have been assured that we have not been completely ignored, and something might, wait for it... ACTUALLY be done about our comments!!!

Just give it time - I will know more in the morning when the post is shown, much like this one.

thankyou, all we wanted was a reply!

Great thanks, how longn will it take to get a response from the channel team? Can you please speed that up for us? We've been waiting like a month for any kind of response!

Can you answer me one more thing? Seeing how this is your topic and everything! why have you been ignoring my posts for so long?

Look forward to hearing from you very very soon

Yea right, they say this is a make-over, but they just put the same repeats of the same series they've been putting on for years - the only thing that's new is that they've stopped with all the good!!

It drives me crazy that UKGold is the only channel around with the rights to series 14/15 of Casualty, it's not likely to ever come on DVD (xxxx the BBC), and yet they choose to show repeats of the same series which any fan who bothers to watch it has taped now anyway, I found series 18 on e-bay a few weeks ago, and I can guarantee you it's all taped from UKGold, I can't tell you when though, because they've played it so many times! It's a terrible season anyway!

Glad to hear that they started listening about Dallas, you saying it took you a year? Well hopefully it won't take me that long - I really don't understand why they are being so stubborn about this - that's what's getting to me the most, it's more frustrating not hearing anything, than any other response they could possibly bring to us!

The most response I've got from them so far was:

"Thanks for your email. Unfortunately, we are only able to respond to
Message Board related issues."

Which I assure you, my issue is with this message board, and the poor moderation - when I say poor I mean, they think they have the right to delete innocent posts and yet don't feel it is their duty to justify anything that they do.

See the post I started named DavidUKTV, that's for direct questions to him, feel free to bump it with a comment, but I'm not resting until at LEAST that gets a reply!

It's true, us Casualty fans are getting Nostalgic - you gotta look at the bigger picture, what does the majority of viewers want?

See now I honestly believe that viewers want anything but what UKGold are showing at the moment, not just in Casualty, or The Bill, but people clearly aren't happy - look at how many complaints there are around!

I for one intend to do something about it - they can delete my posts all they want (which they do), butwork out what you'd prefer, new Bill or old Bill, and then help me make TV better for the rest of us!

ATTENTION DAVIDUKTV

Well I have no intention of giving up, my next step is to call them up, and if that brings no success, I'm coming down there - I have a thing about catching trains so I'm sure I'd enjoy myself!

I don't understand why they're ignoring us, what they think they will gain by doing so, that's what's getting to me the most, I don't even mind all that much if they didn't change the schedule - JUST SO LONG AS THEY GAVE US A JUSTIFYABLE REASON WHY!!!

And I think the fact that they don't, and yet are still unwilling to change it, is what's causing this absurd protest again them.

I never wanted to complain, or argue, or get as worked up as I have done, but they're behaviour has gotten to me so much that I now can't let go - i have what is known as the go-get-it streak - i want UKGold to reply, so one way or another I will make it happen!

I'm glad to know I'm not the first to feel this way Stormcat - but I really do hope I am the last, because to think that a year ago the same feeling of frustration was spreading through the forum and nothing was done to assure us really gets to me. Do they not understand that we are the people who actually watch their show?! (or used to, I gave up on watching UKGold when they started repeating series 18 of Casualty about 2 years ago), but I still keep a close eye on the schedule, in the hope that one day the good episodes will return!

Any viewer who has a still complain or comment to make about the UKGold make-over is sure to end up with the same frustating reaction as the rest of us, and from what I've seen that's got to be a LOT of viewers!

UKGold said themselves that most viewers only tune in to watch a particular show, and don't watch the channel as a general, well then they've got to give us SOMETHING to watch in the first place, if they want to try and convince us to watch other shows - tell me I'm wrong - I bet you can't!

It's such a shame, UKGold used to always be my favourite channel when I first got Sky, old episodes of holby City and Casualty, and Neighbours from 5 years back - how exciting!! I was estatic, but now it's just a channel that has the rights to the series of Casualty that I really want to see and refuses to ever show it!

The way i see it is that they must have read your replies - they did delete them after all right?

This is getting you no-where, I went through the same thing with my Holby city and Casualty queries - so what I've done, is started a topic named "DavidUKTV" (he's the big boss guy), and put my comments and questions all in that topic - surely he can't ignore a topic with his name on it. And I've saved the ocnten which I posted, so that if it does get deleted I will just re-post it!

I recommend you put your questions about The Bill in there too, UKGold are really screwing at the moment and i won't rest until we are heard, if you scroll down a bit you'll find it, I only posted it yesterday, but I'll keep bumping it up so it stays high, the topic is named:

"DavidUKTV"

look forward to seeing your posts in there!

Yea, hello, hi! OK, I didn't know how else to get you to speak to me, so here is a whole topic just for you to talk in.

I joined this message board about two months ago, and I have to say, in that time I have not felt welcome. Not by the members, the members are lovely people and the fact that we have so much in common may have something to do with how well we get on. I have not felt welcome by the moderating team. I joined this message board, because I read a topic which made a very valid point, and one I agreed with. I wanted to make sure this point was heard by UKTV Gold, and respected, and considered, with feedback.

However, this point was ignored. I don't know why, So I repeated this point in other topics, assuming that this would speed up the response. Instead, not only was I ignored, but parts of my messages have been deleted.

After several complaints to the boards, I eventually got my first response, over a month after my first complaint! This told me that they could not respond to the question as it wasn't related to the message boards. I found this very frustrating, and then questioned why my messages are being deleted, to this I was told that they were innapropriate. And I'm afraid I am inclined to disagree. I believe that although some of my messages may have been slightly angry and harsh, not all the messages which were deleted were at all innapropriate. Which makes me wonder why they were deleted.

You see, sir, I am a very busy woman, with little free time, and yet every ounce of free time I get, I am currently spending on this board, trying anxiously to get a response. This may be my own choice, but I choose to do this because I have heard the voice of the viewers, and I know what they want, I beg that you take that into consideration, because this added stress on my life is not healthy.

I have actually considered applying for a job at UKtvGold for a while, I enjoy the shows on this channel, and programming and scheduling is something I have been particuarly interested in. However I feel that the atmosphere at UKGold can't be excellent, if the team aren't willing to take the time to listen to the viewers.

I understand that I have been a frustrating member of this site over the past couple of months, but surely you understand that had you just listened to me originally, I wouldn't have caused all this hassle. I ask that you will do me one favour, and listen now.

If you respond to this following paragraph I will be forever grateful, and I will leave you alone:

Why are you showing Series 18 of Casualty again? We understand that you can't go past series 19 until series 21 has finished, at risk of catching up with the BBC, but I assure you that this was never our wish anyway. This is supposed to be a channel known as Gold, which implies that you take us back to the golden times of TV, not 2 years back. I ask, pray, beg, plead, that you will take into the consideration the possibility of showing us some golden episodes of Casualty once again, i.e, Series 14 and Series 15. You see, this, for me is when Casualty was best, and I understand that many agree. i have been keep track of the Casualty guide on UKGold for the last three years religiously. Yet over the last 2 years I have not been watching barely a single episode. The reason for this is that I have not only seen them all before, but I am sick of them. I can quote any episode of Series 17 or 18 with my eyes closed, because you've played them so many times. You used to take us back to series 15, when the other series had finished, and I used to want impatiently for that day to occur. So why show us series 18 and 19 again? If you're giong to show new episodes, surely that's what UKDrama is for? So think about it, Series 14 and 15?

And could you please keep us informed either way, whatever happened to Holby City, it just vanished one day, and next thing I know you're showing 4 episodes a night at about 2am? With no prior warning, and no logic to the order of episodes, why? Whatever you do to TV, it would be nice if you could tell us, tell us on the website, and tell us on the Telly, so that we don't have to to an A-Z listing every day to see if Holby City is back yet!

One last thing, and by far the most important - can you please please please please respond to this message. Tell us what you think, tell us why these programs are scheduled this way, and tell us what you're going to do about it, and if you're not going to do anything about it, fair enough, just tell us, and justify it!

I look forward to your reply DavidUKTV - thanks for reading that very long tedious message!

lol they keep cutting parts of my messages out, I think it's really funny because it isn't gong to work!

I really don't wanna have to keep watching series 18 repeats for the rest of my life and i don't intend to, I wanna start watching Casualty again, so all I'm trying ot do is ask them if they could put on a different series for a change, but nooooooo they don't wanna hear that!

What I want to know is why they are being so xxxx determined about refusing our advice - can they at least tell us that much?

Tried that, as I say they don't care what we have to say - it's because we're right and they don't want to admit it I reckon!

Well there's no other explanation!

Not gonna work, I'm not breaking any rules so you can't delete my posts!

All I'm doing is wondering why UKGold refuse to respond, I don't understand what it is they're so afraid of.

Our comments are logical and advice is good, if they agree then they should tell us that, and put it into action, and if they disagree, then they should tell us that and tell us why, it's called discussion - after all, this IS a discussion board

deleting every post I post is not going to get anyone anywhere!

No I don't have that 1 sorry, will UKGold please respond to our posts before I scream!

Anyone got any idea when later series of Casualty are going to come out on DVD? I really want series 14 and 15!

Any ideas when UKGOld are gonna get their ect together and show us series 14 and 15? I guess we're still being ignored for having an opinion!

what, so its ok to delete half my post but still choose to ignore us? that's just plain rude and insulting.. don't expect me to give up till I get some answers around here!

lets face it guys... the only wy we're ever gonna get to see the series of Casualty that we want is if we wait 10-15 years for the DVD to come out! (yea... like THATS ever gonna happen!)

ukgold DO think we're stupid they think we'll actually carry on watching their channels after treating us with such patronism

WHEN they stop insulting us, they will realise that the only reason we are getting so worked up about this is because we want their channel to be good, so that everyone can benefit... who exactly do they expect to watch the channel in the first place, if the viewers themselves are so angry and unhappy?!

it's crazy, you'd think they're just brainless dummies the amount of consideration they put into programming! I've a right mind to apply for a job at UKGold, just so I can see what it is that goes on down there which is more important than trying to please the people who actually want to watch the channel

well why would Uk Gold do something the viewers actually want when they won't bother replying to our messages!!!!!!!!!!

I know, I missed out on series 14 and really want to see it, and I want to see series 15 because let's face it it's the best season there is!

don't hold your breath love uk gold are screwing us around on purpose

I don't know what they're tryin to do or why but they've been purposely ignoring all questions related to holby city and casualty scheduling so my best bet is to complain, or report it to the website, until they get sick of us, but me too, I'm dying to see Connie's first episode again, that was when holby city finally started to get good!

UKGold are PURPOSELY IGNORING US!!!!

I am going to keep bumping these topics up until they are no longer ignored, what we have to say is important, and they should be trying to please us, as their viewers, not purposely patronise us, and make us feel unwanted, and unimportant... I will not rest until action is taken, so that we get to watch decent TV once again!

I have been told that the schedulers have been informed of this topic and will respond... funny, because I don't see any response from them yet... do you?!

Whatever reason they have for purposely ignoring us in rude, disrespectful, and unnacceptable, so I shall bump this topic until something is done!

UKGold are PURPOSELY IGNORING US!!!!

I am going to keep bumping these topics up until they are no longer ignored, what we have to say is important, and they should be trying to please us, as their viewers, not purposely patronise us, and make us feel unwanted, and unimportant... I will not rest until action is taken, so that we get to watch decent TV once again!

I have been told that the schedulers have been informed of this topic and will respond... funny, because I don't see any response from them yet... do you?!

Whatever reason they have for purposely ignoring us in rude, disrespectful, and unnacceptable, so I shall bump this topic until something is done!

I don't know, I mean yea series 20 at some point I would like to see, but I think if they were gonna do that they should put it on UKDrama, because the whole point of UKGold, is that they're supposed to show classics, like classic casualty, (series 14 and 15), I'm just xxxx sick of being in this endless timeloop

Hey if I start swearing dya reckon that they might actually take some notice of this topic?

AGREED! I have been trying to make myself heard for weeks now.. instead they just ignore me...

they think they know what's best for the show, but when they get a load of complaining viewers they can't be doing a very good job - I mean afterall, we're the ones they're trying to please!!!

They say that they can't take our advice seriously because they have to look at the 'bigger picture', what this means, is that they look at the statistics, and if enough people are watching each show... then there's no need to change anything!

What they don't understand is that the majority of fans are sick of watching the same series of the same shows over and over again, most only do it either to show their loyalty, or in the hope that maybe, just maybe, a different series might end up on our screens one day, but UKGold are too stubborn to let that happen!

Just like with The Bill, us Casualty fans are BEGGING for series 14 and 15 to be shown, we always assumed that eventually they would, but we too are now getting the series from 2 years ago, they wait till it catches up with today, and then they go back to 2 years ago again, its a neverending loop of the same episodes and we're all sick of it!!

When will they listen to the people who they should be trying to please in the first place?!!

DavidUKTV if you see this please for crying out loud read this message and respond!!!

Yea right! About a month ago, I was browing through my TV Guide, and found that there were 4 episodes of Holby City all being played in the middle of 1 night!!! Logical? I think not! But it gets less logical, when I discover that the 1st of these four episodes, is the car crash where Ben and Steve die, the next 3 episodes that night jump back about has a series, so Ben and Steve are alive and well, with both legs! I then find myself watching the car crash again about 3 weeks later! And oh my gosh I am SOOOO sick of watching Chrissie and Owen's marriage break-up, Cath go to court over the euthanasia, and Ben and Steve die... is this the only series in Holby City? I believe that there are currently 9 series' in this show... stpo showing the same xxxx 1 over and over again!!

And as for Casualty, I woke up this morning, looked at my watch, and it was 11:10 (well I have the week, off I gotta enjoy my sleep), and I thought, hey I believe Casualty will be on now (though these days that's hardly a guarantee), and dyano I sat through half of this morning episode, got incredibly bored of quoting Comfort's cries for help, and Tally's seductive attempt at getting Simon... I'm not doing that again, I'll find something more interesting to watch than a Casualty episode I've seen about 8 times over... no exaggeration! I really just want to see series 14 and series 15... is that so much to ask?!

Whatever happened to good TV? Good Casualty? Good UKGold?!!!! What does it take around here to be heard?!!!

Scrap that last post...

Yea I have quite a few episodes on tape, I have:

Series 15:
If You Go Down to the Wards Today
Breaking Point (1)
Breaking Point (2)
Scent of the Roses
Lost and Found

Series 17:
Stuck in the Middle
Getting Through
Last Man Standing

Series 18
Emotional Rescue (1)
Emotional Rescue (2)
Worlds Gone Wrong (2)

Series 19
Naming Names

Series 21
Different Worlds (1)
Different Worlds (2)

If anyone wants them let me know and we'll see what we can arrange... if anyone has any of s14 and s15 please let me know!!

There is no logic to this... hence the rampage against UKGold... I'm doing everything in my power to make myself heard, and I recommend if you want to see some good Casualty, you do the same!

I just got an email telling me there was another reply to this topic... but the last post I see is my own... which can't be right coz this topic has been bumped... what's going on?!!!

OK so I'm clearly being ignored around here, what happened to Holby City? Dontya just miss the days when we could come home from school or work, and Holby City would be on, and then a good ol' Casualty episode straight after? Then they stopped doing that, and I thought, well it's OK, I can always tape the good episodes and watch them when I get the chance, but I clearly can't even do that anymore!

Holby City at 10, and Casualty at 11 is how it's been for years and years and years... why break the habit of a lifetime? To show more of The Bill? pah!

I don't understand why they started putting Holby City on at 2am, with no prior warning, had I not done an A-Z listing search for it, I wouldn't have found it at all!

But Holby City is just 1 of many things that is messed up about UKGold's new system... what happened to Casualty? You know, that classic hospital drama, which everybody loves... but we never get to appreciate it anymore... why? Because after 5 or 6 times over, watching series 18 and then 19, and then back to 18 again becomes maybe just a tad overplayed. I used to absolutely love watching Casualty, when they played older series, the ones that we don't get to see anywhere else, because the BBC is too stubborn to put them on DVD... if I have to look on the TV guide and find the downfall of Simon Kaminski, and his pathetic love affair with Lara, and then going on to Ellen's fake marriage to Abs 1 more time I might scream. I stopped watching Holby and Casualty a long time ago on UKGold, simply because I knew eventually they would go back and play the amazing series 14 and 15 again sometime soon, but now I don't believe it's ever gonna happen, TV is just gonna get worse and worse, and they'll eventually just stop showing Casualty altogether, like they did with Holby City!

I miss good TV!

Well, the other day, I reported DavidUKTV's reply to this thread, stating that it didn't answer the question, and demanding for an answer,I think it's about time this channel listened to its viewers!!

Series 18 are you kidding me? You guys must have played this season nearly 6 times over in the last three years, which drives me crazy coz not only is it not a good season at all, the 3 episodes which I do like in it I already have on tape...

And no I'm not fussed about series 20, I only just watched it a year ago on the bbc... whatever happened to the wondrous series 15? The day I see Pheonix in my TV Guide will be the best day of my life (apart from maybe my wedding, the day I give birth, and the day I get promoted), because it will mean I'll FINALLY get to see the best series of Casualty ever aired!!

And I'm with lukerocks24 here, it's only common decency to reply when we've asked them to enough times! The fans are getting restless

This is getting so ridiculous, they never tell us what they're up to, so i have to search the internet, and I find that Casualty just vanished from UK Gold altogether, and Holby City, 4 a night? Isn't that a LIL bit extreme?

I understand that you're worried about catching up, to be honest I'm not fussed about series 20 anyway (well let's face it, it just gets worse from series 18 onwards...) But what I really want to see back on the screens is the awesome Series 15! You used to have a system where you would show 15, 16, 17, 18 then go back to 15 again! Sadly I always somehow missed the best parts of Series 15, even though it's the best 1!

But Series 15 hasn't been on our screens now for nearly 2 years, and I've been waiting and waiting, what's a girl gotta do around here to get good TV?!