...is usually very good at computer dilemmas? I am not receiving any email reminders when a new message is added to a topic I am following even though I tick the relevant box. I recently had my Norton updated could this be the case or can anyone offer suggestions? Thanks in anticipation as this is a real pain.

Hi Old Thatch,

Sorry, I haven't been around much for a couple of days.

I'm not too well up on Norton but I think it could be the email filter not recognizing UKTVFood as a friend and blocking the email. Having never used Norton I can't really help much, I hope to be talking to TerryDox tomorrow thought and will see if we can pick his brains on this one if no one else replies to you first.

Rosti, thankyou. I understand you haven't been well either. Are you on the road to recovery?
I'll keep checking to see if you come back with any suggestions. Cheers.
Gx

old thatch, it's proberbly the max security you have on your norton, have you had a look in your (junk/smam) folders??? Norton might put them in there for you??

Hi Old Thatch, I agree with Rosti and tickedoff basically. If you only noticed this happening since you installed/updated Norton then it seems to be the prime suspect (but it may be something else)

I don't use Norton so can't speak from experience but there is this help [link] on the the Symantec site (Norton and Symantec are the one and the same).

Try the instructions on there and see if that solves the problem.

Terrydox thank you I will check this out - I altered my UKTV registration to use my hotmail address yesterday to see if it would make any difference after sitting at my computer for nearly 2 hours yesterday looking intelligent but in actuality feeling quite useless! Thankyou

Thank you all for your help - it seems that I may have been wasting your time by NOT knowing my way around my email options! UKTV food was on the "blocked" list. Now removed. Doh..............sorry.

Never a waste of time Old Thatch, glad you are sorted now

Plus, not many people manage to get tickedoff and myself to agree on something.

Oh Rosti yours is the first message that has found its' way into my inbox for months - great it's working! The odd thing was that the UKTV Magazine/newsletter was getting through to my bulk box. Nevermind. I now wont feel so isolated. Hope you are feeling better and thank you all for your time.